Many have been asking in various chats and Loadpipe Order messages- so I feel a blog post for the Loadpipe community members is most suited.
The first group buy was successfully filled on Friday April 3, 2020, Thank you for those who collaborated and trusted us. The order was placed. The lead time was set to 7 to 10 days (not including Sundays) which means it would be ready to leave the factory facility between Monday April 13 to Thursday April 16, 2020 to be exported.
The week of April 6 – 10 we were coordinating the QC check of the goods (check your order history notes if you are in group buy for the PDF) and also breaking down the shipment to the various group buy orders. This was a bit complex, and new for all of us – as larger buyers do not need to split the shipments into various shipments. The Loadpipe team (Mike) and Ino (Insight Quality) and Kais and his team (Fulfillment Bridge) were coordinating throughout the week to get the weights, dimensions, QC, certificates, and best methods to get the goods shipped out.
Monday April 13, 2020 the KN95 mask shipments left the supplier’s facility, and Tuesday April 14 the 3ply are going. actually the goods are in Yiwu, at Insight Quality’s warehouse. They split up the boxes to the 2 KG size requirement of Fulfillment Bridge and also prepared them for each of our group buyers. It was sent by truck to Shenzhen for Fulfillment Bridge to process. I was also personally nervous that shipments would be lost, and Fulfillment Bridge offered insurance to our group buyers for up to $1000 use per shipment – which covers that shipment (as each shipment is 2KG of masks which is less than that value).
That helped me push forward and be more confident to have our group buy go through.
It was so nerve racking for me. I want to get you all the orders, but I also want to make sure it actually arrives!
Some opted for using their own UPS account or other shipping companies. This also added to the complexity of the order as we had to ask and confirm and collect payment for different shipping companies and buyers.
Latest – the goods are on the way as I type this to Fulfillment Bridge in Shenzhen and will be processed there. Once it is processed there will be tracking numbers, and Loadpipe will collect those and send the tracking numbers to each person’s Loadpipe buyer account.
On Tuesday April 14, the 3 ply are shipping to the fulfillment center.
It has been a bit of a manual process more than expected – but we appreciate all your support and patience. We are a startup, and combined with the rapid and stressful changes of PPE exports from China, we want to always remember you for your support.
As always, we are here to answer questions and concerns.